About Us
Verde Valley Rentals (VVR) began in 1976 as a small equipment rental store located at 1421 East Birch St in Cottonwood. Ross & MaryAnn Willoughby purchased the store in 1979 and promptly expanded to a new building at 403 South 6th St. The business was primarily construction equipment, homeowner tools, and automotive equipment. Into the late 1980’s & 1990’s VVR grew with the new special event industry, adding tables & chairs and misc wedding supplies. Inventory continued to expand until the 6th Street building was no longer able to accommodate both industries. In 2010, the decision was made to separate the special event business from general tools & construction. Verve Events & Tents at 740 Airpark Way in Cottonwood was born.
The rental stores are now managed by Krysta & Philip Gornick.
Keeping the Willoughby family values of helpful friendly service with quality rental products remains at the forefront of all we do.
Policies
If I don't know
what equipment I need, will someone help me?
Yes! Tell us
about your project and one of our rental professionals will
recommend the best equipment for the job, and often provide you with
a few helpful hints to make your job easier.
What
do I need to rent equipment from Verde Valley Rentals?
You will
need a valid Arizona driver's license and we require full payment
prior to taking equipment.
Can
I reserve equipment in advance?
We invite
you to reserve equipment in advance to insure availability. Reserve
your equipment as early as possible. Please cancel your reservation
as soon as possible if your plans change. Reservations are
gladly taken over the phone.
Will
someone show me how to use the equipment I rent?
Our rental
service techs will show you the safe and correct operation of the
equipment that you rent. Powered equipment will be started for you before it is
loaded into your vehicle, or when it is delivered, and any questions
you have will be answered.
What
do I do if the equipment doesn’t work?
Call
us immediately at 928-634-8531. If there is no answer, leave
a message and we’ll get back to you. This call will document your
problem and we will work with you to make sure you are taken care
of.
Can
I buy a piece of equipment that I have rented?
All of our
rental equipment is for sale at any time. Our used equipment is a
great buy because we maintain it so that it is always ready to rent.
When a piece of equipment can stand up to tough rental use, then you
can be sure it is durable and easy-to-maintain. If you want to buy
the actual piece of equipment that you have rented, we will apply a
portion of the rental charges toward the purchase price.
Equipment
rental periods vary from the hour, day, week or multi week period.
One day's rent is up to a 24 hour period. Example -- If you rent
equipment for a one day period at 10 a.m. one day, then it is due
for return by 10 a.m. the next day. If you rent the equipment for a
week on Monday at noon, it is due to be returned before the next
Monday at noon. Ask about your specific item for details.
Special Rental Rates:
Equipment
rented on Saturday can be returned by 9 am Monday for a one day
charge. Equipment rented after 4pm Monday-Friday may be returned by 9am
the following day for the minimum charge. This rate is restricted to
equipment for which a 3 hour rental rate is available. Metered
equipment may have additional rate requirements.
Your prompt return of equipment will save you
money.
Payment and Charges - Renting Equipment -
All Types:
Rentals fees are collected in advance, when you pick up, or upon
delivery of equipment. We accept cash (no cash payments accepted for
delivered equipment), approved personal and business checks, Visa,
Mastercard, and Discover. Commercial Accounts are
available, ask for details.
Can I open a commercial charge account?
We welcome commercial and governmental accounts. Call for
details. Your application will be carefully considered. Please allow
up to five business days for processing.
Delivery and Pick Up:
Delivery and pick up service is available at an additional
charge. Charges are based on the distance from our stores to the
delivery site. We will give you an exact quote for delivery and
pickup charges when you place your order. Please be available by
phone during scheduled windows of delivery and pick up.
Delivery and Pick Up Scheduling During
Business Hours:
At our standard delivery charges, all delivery/pickup times are
scheduled in 1/2 day windows. The morning window is from 8:00 a.m.
to 12:00 noon. The afternoon window is from 12:00 noon to 4:00 p.m.
Preparation of Equipment for Pick up:
All rental equipment must be cleaned and staged where it was
dropped off.
The equipment must be ready for pick up during
the scheduled time window. If the equipment is not ready for pick up
during the scheduled window, an additional trip will be required.
The charge will be a one way standard delivery rate for each
unsuccessful attempt at pick up. You are responsible for the
security and care of the equipment until it has been picked up.
Delivery and Pick UpScheduling Outside of
Normal Business Hours:
Deliveries and pick ups before or after business hours or on
Sunday are available for additional charges, call for details.
Same Day Delivery and Pick Up:
Same day delivery and pick up is available if our delivery
schedule for that day allows. You must inform us of this need at the
time the delivery is scheduled. If our schedule does not allow for
same day pick up, we will pick up the following day at no extra
charge.
Prices and Policies Subject to Change
Without Notice
